ITS Help Desks:
(Locations,
Hours, Services)
Email a question to the Help
Desk
Consulting Services (computing)
ITS Consultants (ITS services)
On-line Help Resources:
ITS Knowledge Base
Searchable Technology Help Pages
More Consulting Services: Account Services
eLion
Consulting
in the Labs
Computer Store
Administrative Computing
System Status:
Server Status
Current Lab Use
Virus Alerts and Information |
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Information Technology at Penn State
Access Support (Administrative
Computing)
Account Services
Course-Related
Services
General
Research & Instructional Services
Increase
Web space (fee)
TSM
Backup space (fee)
Calendar
Service [Corporate Time] (fee)
IMAP Service
(fee)
ANGEL
Call
Center Services
Cellular and Long
Distance Programs
Desktop Video Conferencing
Downloads (Students, Faculty, Staff)
Internet Access
Information
Listserv
Long Distance
Programs
Network of People
Media Design Solutions
Thesis Resources
Web Design
Solutions
| Your Guide to Information
Technology Services at Penn State is available
in hard copy at ITS Help Desks in 2 Willard Building and 215
Computer Building at University Park and on the Web at: http://css.its.psu.edu/internet/. |
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ITS Alerts
The Information Technology Services (ITS) Alerts System is a rapid-delivery method used to distribute timely information on major ITS services, unexpected outages, and maintenance schedules to the Penn State community.
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Resolved: CLC Linux Lab and Cluster Authentication issues
The login issues effecting all CLC Linux lab machines and the CLC Linux cluster has been resolved. If you still have login problems, please email clc-linux@psu.edu.
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ANGEL Import Wizard and Export Wizard tools to be turned off during finals week
To optimize the performance of Penn State's Course Management System, ANGEL, during fall finals week, the Import Wizard and Export Wizard tools will be turned off from 4:00 a.m. Saturday, December 12 until 6:00 a.m. Saturday, December 19. These tools include the Copy Course, import Content Package, import Master Course, and export ANGEL Archive functions. Note: During finals week, instructors can continue to create course content and create master courses and learning object repositories. Students can continue to upload/download files and access lesson content.
The tools for importing and exporting individual lesson content items between courses and groups will be turned off as well. These are only temporary changes to improve ANGEL performance during the period of intense usage associated with finals week.
The Copy Course tool allows instructors to copy one of their existing ANGEL courses into another course section. A master course is a special course set up as a template that multiple instructors can import into another course section. The ANGEL Archive tool is used to download a backup of a course as a ZIP file; this file can then be imported into another section using the import Content Package tool.
Instructors who need to use these tools to set up a course for the spring semester are encouraged to plan ahead and perform necessary course imports or exports prior to finals week.
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Breaker Testing in Telecommunications Building
Beginning at 1:00 AM on Wednesday, 11/25, OPP will be testing the main breakers in Telecommunications building. While the test is in progress critical building load will be supplied by generators. Testing is scheduled to be completed by 7:00 AM. No service interrupts are expected by this work.
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Thanksgiving Holiday Schedule Changes
Schedule changes and information pertaining to Information Technology Services (ITS) during the Thanksgiving Holiday have been posted at http://its.psu.edu/notices/holidays.html.
See the full list of ITS Alerts
WebMail2 Known Issues
Penn State Passwords to expire annually
More Alerts Pages
Safe Computing
Virus Information
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