ITS Help Desks:
(Locations,
Hours, Services)
Email a question to the Help
Desk
Consulting Services (computing)
ITS Consultants (ITS services)
On-line Help Resources:
ITS Knowledge Base
Searchable Technology Help Pages
More Consulting Services: Account Services
eLion
Consulting
in the Labs
Computer Store
Administrative Computing
System Status:
Server Status
Current Lab Use
Virus Alerts and Information |
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Information Technology at Penn State
Access Support (Administrative
Computing)
Account Services
Course-Related
Services
General
Research & Instructional Services
Increase
Web space (fee)
TSM
Backup space (fee)
Calendar
Service [Corporate Time] (fee)
IMAP Service
(fee)
ANGEL
Call
Center Services
Cellular and Long
Distance Programs
Desktop Video Conferencing
Downloads (Students, Faculty, Staff)
Internet Access
Information
Listserv
Long Distance
Programs
Network of People
Media Design Solutions
Thesis Resources
Web Design
Solutions
| Your Guide to Information
Technology Services at Penn State is available
in hard copy at ITS Help Desks in 2 Willard Building and 215
Computer Building at University Park and on the Web at: http://css.its.psu.edu/internet/. |
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ITS Alerts
The Information Technology Services (ITS) Alerts System is a rapid-delivery method used to distribute timely information on major ITS services, unexpected outages, and maintenance schedules to the Penn State community.
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Update: SPAM Quarantine Delayed
With testing continuing over the next several days, activation of the Spam Quarantine filter has been delayed until next week. A tentative date of Wednesday, May 30, has been established as the next possibility for installation.
A subsequent update will be made next week to confirm the release date of May 30.
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Resolved: Intermittent Workflow Errors
The AIS Workflow service is experiencing intermittent errors due to a vendor software problem; some users of the TRMN and ROLE form may experience problems. Staff are working with the vendor to resolve the issue.
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ANGEL to be upgraded to version 8.0 June 2 during extended maintenance window
ANGEL to be upgraded to version 8.0 June 2 during extended maintenance window
From 4:00 to 8:00 a.m. Eastern Time Saturday, June 2, Penn Stateâs Course Management System, ANGEL (http://cms.psu.edu/) will be unavailable while Information Technology Services (ITS) upgrades ANGEL from version 7.4 to version 8.0. ITS regrets any inconvenience this extended maintenance window may cause.
The new version of ANGEL will provide enhancements to several existing tools, including assessments, drop boxes, and discussion forums. For more details, see http://tlt.its.psu.edu/about/news/2012/angel-to-be-upgraded-to-version-8-june-2. In addition, ANGEL will now be fully functional in a wider range of web browsers, including Internet Explorer 9, Firefox 10, Chrome 16, and Safari 5. For the most part, however, the functionality will remain familiar to users.
For any questions, contact ANGEL support at angelsupport@psu.edu.
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Resolved: Radius Certificate Update
A solution has been made available at wireless.psu.edu/setup. Once there a user may select the Mac OS X 7 Lion option and follow directions for configuration.
See the full list of ITS Alerts
WebMail2 Known Issues
Penn State Passwords to expire annually
More Alerts Pages
Safe Computing
Virus Information
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